Privacy Policy

We offter samples at very resonable prices. Please purchase a sample if you are not entirely confident in your fabric purchase.

100% Warranty if you are not satisfied.

All special orders are final sale. No refunds. No cancellations. No returns.
Please contact us for information on fabric sample purchases.
We are confident you'll find our products to be of the highest quality. If however your are not completely satisfied with a product, please contact us by email or phone and we will endeavor to rectify the problem. All return shipping costs and any customs duties or taxes are to be paid in their entirety by the purchaser Please examine your package immediately upon receipt so as to ensure the integrity of its contents. Please contact us by email at: info@chivalrysilk.com

Your personal information is never under any circumstances shared with any other individuals or organizations.

All purchase transactions made on our site are fully and completely secured.
All materials and content of this web site are the copyright ownership of Chivalry Biz Co.,Ltd.

Disclaimer
All merchandise is HAND-MADE; therefore size, packing, color and weight are approximated. Buyer must inform us within 7 days after receipt of products to claim for any damages incurred by product defects from our company. Email us at info@chivalrysilk.com , explain the damage/photos of the products and send to us. We will contact you back as soon as possible. Shipping charges of returned products and other expenses incurred is to buyer own account.

Packing & Packaging
Buyers are free to adjust or change the design, size, color etc. or use their own label, logo on the merchandise to meet their own specific requirements. If buyers send their own materials such as, label, any import duty incurred is to their own account. If buyers send film/artwork for label printing, cost of printing also their own account.

We pack all orders in standard cardboard boxes. If you need any extra package please inform us your requirements and give us time to work out for the pricing.

LINKS TO THIRD PARTY SITES
The CHIVALRYSILK.COM Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of chivalrysilk.com and chivalrysilk.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. chivalrysilk.com is not responsible for webcasting or any other form of transmission received from any Linked Site. chivalrysilk.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by chivalrysilk.com of the site or any association with its operators.