Guarantee Chivalry Silk Guarantee all of our product is 100% pure thai silk. Customer may be responsible for all shipping charges on warranty return Returns We hope our customers are pleased with the best quality products you purchased. If it fails to meet you expectations, please call us immediately. Merchandise can only be returned with prior authorization. Any merchandise returned without authorization will be refused. To request an return good authorization, please contact with the following information: reason for return, quantity , catalog part number(s), purchase order number and invoice number. Once you obtain an return goods authorization, shipment can be made and the merchandise will be credited upon receipt. The return goods authorization will be voided if merchandise is not received 30 days after date of issuance. Curtomer is responsible for shipping charges to return merchandise. Special, made to order products cannot be returned, except for defects in materials. All returns are subject to a 20% minimum restocking charge, plus any cost of reconditioning which, in our judgment, is deemed necessary. Freight and labor charges will not be credited.